I want to make a complaint!

Despite the desperate hype of some, the DUAA contains few obligations. But there is at least one that all controllers must have in place. You might already be doing it, but it’s still important to make sure that you’re doing it right You have to have a complaints procedure for data protection issues. The ICO is putting a lot of faith in the success of this, so it’s worth making sure yours works. Join me to find out how.

GDPR basic / induction courses

I have two recorded introductory sessions about GDPR – a general introduction for staff who handle personal data and a shorter one designed for people who don’t handle data. You can watch on screens and mobiles and they even work purely as sound. Click here to find out more.

Video subscription

Subscribers to the DPO Monthly receive either one or two deep-dive videos into a variety of practical and challenging topics – want to know more about consent? Want to understand the challenges of monitorting staff in their homes? Want to know more about international transfers? All of these topics and more will be covered every month. Find out more here.

Live courses

I run practical, entertaining courses covering specific, real-world subjects. Learn about the implications of CCTV use, DPIAs, using personal data for equality, diversity and inclusion and even developing your skills as a stoical, inventive and effective DP professional. If you want  rigour combined with a spontaneous and engaging approach, these courses are for you.

DPO Monthly

Subscribers to the DPO Monthly receive either one or two deep-dive videos into a variety of practical and challenging topics – want to know more about consent? Want to understand the challenges of monitorting staff in their homes? Want to know more about international transfers? All of these topics and more will be covered every month. Find out more here.

In-house

Tell me what material you want to cover, how many people you want to attend and whether you’d prefer to run it online or in person and we’re in business. I will add expenses for in-person, but I will also like you more. You can take a course I already run or make up one from bits and pieces in my repertoire. The format is up to you, as long as you have £1000 + VAT for a full day, or £500 + VAT for half.

Book a meeting

Do you have a challenging, nay intractable subject access request that you need to discuss? A data sharing nightmare that you want a second opinion about? A carefully curated list of questions that you sit on until you have enough to justify talking to someone about? This is basically what people do when they meet me. Book me for  30 minutes minimum and I will set your mind at ease.

Scenario-based courses

I have a huge range of recorded courses on offer. Some are clean recordings, but most were live sessions which are sometimes interrupted by questions and occasionally delivery drivers. I am not a robot, so what you get is opinionated, unscripted and spontaneous but full of practical advice. You can buy one session, but I also have bundled offers which are great value. Buy two and the discounts apply.

Recordings

I have a huge range of recorded courses on offer. Some are clean recordings, but most were live sessions which are sometimes interrupted by questions and occasionally delivery drivers. I am not a robot, so what you get is opinionated, unscripted and spontaneous but full of practical advice. You can buy one session, but I also have bundled offers which are great value. Buy two and the discounts apply.

Advice service

As well as regular training courses, I also offer a series of scenario-based sessions. I always include lots of real-life examples in my sessions, but these sessions dodge the usual structure of the trainer doing a lot of the talking. You and your team will be faced with a challenging situation – a SAR from an employee, a DPIA on CCTV, a lost memory stick – and then you have to work out what to do about it.

Intro / induction course

I have two recorded introductory sessions about the UK GDPR – a general introduction for staff who handle personal data and a shorter one designed for people who don’t handle data. It’s practical and no-nonsense. Your staff can watch on screens and mobiles and they even work purely as sound. It’s just £7.50 per person and the minimum booking is £100 + VAT. Click here to find out more.

2040 email updates

If you want to know what courses I’m offering or generally what I’m up to, sign up here. Each email will contain information about 2040 courses and subscribers will get discounts for 2040 courses. You can also subscribe to a daily email which delivers the DPO and FOI Daily posts I put on LinkedIn, and my ‘Daily’ jobs email Sometimes there aren’t any jobs to share, but every day I take a look!

Why Use 2040?

My name is Tim Turner. I am 2040 Training. Yes, it’s just me, your friendly neighbourhood artisan trainer and consultant. There are bigger companies with impressive websites and slick marketing. If you want to pay for a big operation, go ahead. If you want enthusiasm and experience without the overheads, you’re in the right place.

Get in touch

Click here to send me a message – I can provide tailored training courses on any data protection, Freedom of Information, or PECR-related topic. I also provide audits, assistance with DPIAs and SARs or FOI requests, and advice / Q+A sessions for you and your colleagues. You don’t need to take something off the peg: tell me what you need and I’ll deliver.

How 2040 uses data about you

2040 Training uses customer data to pursue its legitimate interest in making money. The processing of personal data relating to clients  is minimal. Some data will be retained for legal purposes, and there are some data processors to be aware of. Click here to find out more about the admittedly limited uses I make of personal data.