I have been helping organisations deal with subject access requests for more than a decade, and probably the most consistent challenge is the request from the unhappy employee. They know what’s likely to be held, they know where it is and they wouldn’t be making the request if they were happy. You have to give them a fair response, but also think of the rights and expectations of your other staff. The practical and entertaining course will tell you how to deal with these requests.

Course includes:

• Interview notes and unsuccessful applicants

• Disciplinary information and witness statements

• Internal emails, messages and notes

• What happens when managers and colleagues have discussed the applicant

• WhatsApp and similar groups