FOI Toolkit: process

This practical, plain-English course will cover everything you need to know about dealing with an FOI request – what happens if the person uses a fake name? When is it fair to ask for clarification? What is reasonable in terms of searching time, and when can an organisation reasonably refuse because a request will take too long or cost too much?

Course includes:

  • Ensuring a request is valid

  • When information is ‘held’

  • When you can check ID

  • Clarification

  • The cost limit

  • Aggregating requests

  • Vexatious refusals

20% off if you book the FOI exemptions course on the same day. Available as a recorded course as well.


£125.00 + VAT

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