We’ve all been there; you’re in the middle of something else and suddenly there’s an email, a phone call, or a registered letter (it happens, trust me). Maybe it’s the police, an insurance company, a debt collector or a concerned relative, and they all want just one thing: data, and not about themselves. So what do you do? How do you deal with unexpected and potentially unwelcome request. Short answer: calmly and methodically. The long answer is this course.
Includes:
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What a good / bad request looks like
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What you need the requester to tell you
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The GDPR as it applies to disclosures
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Law enforcement – who can request data for crime prevention / detection purposes, and the role of the law enforcement provisions in the Data Protection Act
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Can we say no to the police? (yes)
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Fraud prevention, private litigation, debt collection and other assorted requests
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Requests from family members and other regular citizens including people with powers of attorney
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Sharing powers, obligations and when you have a choice
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Why people requesting data don’t need to quote exemptions at you (but how exemptions can nevertheless help)