The Cold War

Another day, another headline about charity marketing calls. The Daily Mail proclaims ‘VICTORY’ against the scourge of charity call centres, reporting urgent (though vague) promises from the Prime Minister, and the closure of three of the rogue agency GoGen’s four call centres. As always, the charities are shocked and horrified, keen to distance themselves from […]

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A very bad call

A few weeks ago, I heard someone on the radio talking about why American bankers are prosecuted and imprisoned (sometimes), whereas British bankers almost invariably are not. The commentator said that American banking regulation is rules-based, whereas British banking regulation has historically been principles-based. Therefore, the American system is more black and white and it’s […]

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Raising hell

One of the irritating things about the introduction of the EU Data Protection Regulation, the timing and final shape of which is still up in the air, is the way in which marketing companies are buzzing around, fearful of what the changes might mean. Most of them fret about the perceived emphasis on unambiguous consent, […]

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