Subject Access and other rights
Dealing with a subject access request is a tricky business and this no-nonsense course will teach you what you need to do when a SAR arrives. Checking ID, dealing with requests made via solicitors and other third parties and deciding whether the request is complex will all be dealt with, as well as the thorny issues of when a request might be unfounded or vexatious. GDPR SARs are not the same as subject access used to be, and this course will teach you how to negotiate the challenges.
SARs: searching, redaction and exemptions
Once you have a valid subject access request, what then? How do you search for information? What can you legitimately exclude from a request? How do you deal with information about other people, or staff members, especially if they don’t want to be identified? If you’re dealing with a difficult or angry applicant, what do you have to tell them about the information you’ve withheld? This practical, no-nonsense course will answer all these questions and more. I’ve been dealing with subject access requests since 2002, and I have a lot to tell you!