FOI / EIR Onlines

Short, punchy courses delivered at your desk (or in your home wearing pyjamas, I won’t know the difference) – one or two hours, full materials available, and everything you would expect from a 2040 course. Listen and learn, ask questions and get answers without the hassle of travel or other people on the train.

Packed with advice and tips from someone who has been dealing with (and making) FOI requests since the legislation came into force, these courses are the essential guide to handling FOI requests.

COST: £80 + VAT per course, or £140 + VAT if you book two together (select the right option for a multiple course payment)


Your booking is for one person, and you agree when you book that only one person will view the course. Discounts are available if you want more people to attend; contact for more information.
You can cancel your attendance up to one week before the course; after that, no refunds are available. You will get access to a recorded version of the course if you cannot attend on the day.

This is FOI Friday: both courses run on the same day.

FOI Basics – processing requests (2 hrs)

14th August 2020 (morning)
This practical, plain-English course will cover everything you need to know about dealing with an FOI request – what happens if the person uses a fake name? When is it fair to ask for clarification? What is reasonable in terms of searching time, and when can an organisation reasonably refuse because a request will take too long? And finally, with the dreaded Vexatious provisions, what can an organisation do with a person who is abusing the system

FOI exemptions and refusals (2 hrs)

14th August 2020 (afternoon)
Most FOI requests will seek information that can be disclosed, but some will ask for disclosures that cause risk. This practical, no-nonsense course will tell you how the exemptions work and when it is reasonable to refuse a request. What is the public interest, and how do you identify whose interests are really in play? When is it acceptable to withhold commercially sensitive data, and what is the overlap with confidentiality? How do you protect internal decisions, especially around decisions that haven’t been made yet? And when do you have to identify individuals?